Delivery Policy
Delivery & Shipping Policy
Last updated: 04 February 2026
1) Delivery Within Kuwait
Delivery within Kuwait is usually completed within 2 to 3 hours during official working hours, or depending on expected delivery conditions.
2) Local Delivery Notes
- Delivery time may vary depending on the area and road traffic.
- Delays may occur in exceptional cases beyond our control.
- We may contact you to confirm address or delivery details when needed.
3) International Shipping (Outside Kuwait)
Orders are prepared for shipping within 2 to 3 business days. Delivery time and arrival to the customer depend on the destination country and the applicable international and local shipping regulations.
4) International Shipping Terms
- Transit time depends on the shipping carrier and the destination country.
- Some shipments may be subject to customs procedures based on the destination regulations.
- Any customs duties, taxes, or import fees (if applicable) are determined by the destination country and may be borne by the customer.
5) Contact Us
For any questions regarding delivery or shipping, please contact us through the Contact Us page or by phone: +965 9495 4481
