General KW Store | Mobile Phones, Red Magic Gaming, Accessories & Used Mobiles in Kuwait | Inner Pages

Privacy Policy

Last updated: 04 February 2026

1) Scope

This Privacy Policy explains how we collect, use, and protect customer information when you use our website, place an order, or contact us. By using the website, you agree to this Privacy Policy.

2) Information We Collect

We may collect information needed to provide our services, including:

Name and contact details (phone number and/or email address).
Delivery address and order details.
Basic technical information related to website usage to improve performance.

3) How We Use Your Information

We use customer information for the following purposes:

Processing, confirming, and delivering orders.
Communicating with you about your order or any related inquiries.
Sending offers, discounts, and store updates.
Improving user experience and service quality.

4) Marketing & Offers

We may use your contact details to send promotional offers, discounts, or important updates related to the store. You can request to stop receiving marketing messages at any time by contacting us.

5) Payment Information

We confirm that we do not store or save any payment details or banking information on our website. All payments are processed through secure and authorized payment service providers.

6) Sharing Information

We may share limited information with third parties only when necessary to complete the service, such as delivery/shipping providers, for the purpose of fulfilling your order.

7) Cookies

We may use cookies to improve browsing experience and help the website function properly. You can control cookies through your browser settings.

8) Data Retention

We retain customer information for the time needed to provide services, communication, and offers. Your information is handled with appropriate care and confidentiality.

9) Pricing, Discounts & Promotions

All prices are subject to change at any time without prior notice. Promotions and discounts are determined by the store management and may change or end at any time.

10) Data Security

We take reasonable measures to protect your information from unauthorized access or misuse. However, no method of transmission over the internet can be guaranteed to be 100% secure.

11) Your Rights

You have the right to:

Request updating or correcting your information.
Request stopping marketing messages.
Ask about the information we hold about you.

12) Contact Us

For any questions regarding this Privacy Policy, please contact us through the Contact Us page or by phone: +965 9495 4481

13) Policy Updates

We may update this Privacy Policy from time to time. Any updates will be published on this page, and the “Last updated” date will be changed accordingly.